Sales Policy

Effective Date: November 5, 2024

Solarlite Sales Policy

Thank you for shopping with Solarlite! This Sales Policy provides terms for placing orders, payments, and shipping, ensuring a secure and seamless shopping experience.

1. Order Placement and Confirmation

  • Placing an Order: Upon placing an order, you’ll receive a confirmation email with details. Orders are subject to availability and verification.
  • Order Acceptance: Solarlite reserves the right to refuse or cancel any order for reasons including stock issues, pricing errors, or suspicious activity.
  • Payment Terms: Full payment is required to process orders. We accept major credit cards and secure online payment methods.

2. Pricing and Payment

  • Currency and Price Adjustments: Prices are listed in USD and may change without notice.
  • Sales Tax: Applicable sales tax will be calculated based on the shipping address and added at checkout.
  • Promotions and Discounts: Only one discount code may be applied per order. Solarlite reserves the right to adjust promotions or cancel offers at any time.

3. Shipping Policy

  • Shipping Options: We offer various shipping methods, including standard and expedited shipping. Costs and delivery estimates are displayed at checkout.
  • Processing Times: Orders are typically processed within 1-2 business days, though processing may vary during high-demand periods.
  • Order Tracking: A tracking link will be provided once your order has shipped.

4. Delivery Delays

Solarlite is not responsible for delivery delays due to external factors such as weather, carrier issues, or high demand. We encourage customers to use the tracking link for real-time updates.

5. Cancellations and Modifications

  • Cancellation Period: Orders may be canceled within 24 hours of placement. After this period, cancellations are not guaranteed if the order has been processed.
  • Contacting Customer Support: To cancel or modify your order, email us at contact@solarlite.xyz with your order number.

For questions regarding our sales terms, please reach out:

  • Address: 723 N Main St, Loami, Illinois, 62661, United States
  • Phone: (217) 624-2238
  • Email: contact@solarlite.xyz